The power of personal contact

In the past few days, I've been reminded of the power of personal contact--it can win friends, influence enemies, get you jobs....

In my perusal of the blogosphere and the internet, I was once again reminded of the power of personal contact this afternoon, and simple things such as saying thank you. http://comprehension.prsa.org/?p=227

It's often these little niceties that we learned as children that will mean the difference between sustaining community after we've created it and making people feel as if they've been taken for granted. Don't let anyone in your community feel that way! Say thank you! And thank you for reading.